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Browser Support

browser icons

Having trouble with your browser, try a few troubleshooting options.

Voice Search

Voice search is only available in the Google Chrome browser or on a mobile device. To utilize this functionality, you will need to use one of those options.

Chrome

chrome_cookies

Browser Cookies

Go to Tools in your browser's toolbar and select "Clear browsing data"

Select the check boxes for "Cookies and other site and plug-In data"

Click "Clear browsing data"

Browser Cache

Go to Tools in your browser's toolbar and select "Clear browsing data"

Select the check boxes for the types of information you will remove

Click "Clear browsing data"

Text size

To zoom in and out of your Web page, Command/Control + to zoom in and Command/Control – to zoom out. To reset to normal size, Command 0.

Internet Explorer

ie history

Browser Cookies

Select "Internet Options"

Select "Delete Browsing History"

Click the check boxes for "Cookies and website data" then select "Delete"

Browser Cache

Select "Internet Options"

Select "Delete Browsing History"

Click the check boxes for the type of information you want to delete then select "Delete"

Text size

To zoom in click View > Text Size > then select your size, small, medium, large etc. For a short cut , control + to zoom in and control  - to zoom out.

Download Chrome

Firefox

Fire fox history

Browser Cookies

In the browser's menu go to "History" select "remove individual cookies"

Under "The following cookies are stored on your computer" select "Remove All Cookies"

Done

Browser Cache

In the browser's menu go to "History" select "Clear Recent History"

Under "Time range to clear" select "Everything"

Click "Clear Now" button

Text size

For a shortcut, zoom in and out of your Web page, Command/Control + to zoom in and Command/Control – to zoom out. To reset to normal size, Command 0. Or add zoom controls to your toolbar by right-clicking on an empty section of the tab strip, select customize to open the customize toolbar window. Click and drag the “zoom controls” toolbar item to the place in your toolbars.  Click done to save your changes.

Download Firefox

Safari

safari

Browser Cookies

Select "Privacy"

Under "Cookies and other website Data" then click "Details"

Click "Remove All" then click "Done"

Browser Cache

Select "History"

Select "Clear History"

Then click "Clear"

Safari will also clear caches and the recent searches

Text size

To zoom in and out of your Web page, Command/Control + to zoom in and Command/Control – to zoom out. To reset to normal size, Command 0.

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