The Information Technology department consists of application developers, technical support staff and information security personnel that collectively provide technology services to the KBI as well as technical and administrative support for the Kansas Criminal Justice Information System (KCJIS). KCJIS provides access to vital, time-sensitive information from national and state criminal justice databases on a secure and reliable network. Through KCJIS criminal justice and law enforcement agencies have access to information sources such as the National Crime Information center (NCIC) wanted persons, known gang and terrorists and stolen property files. State drivers licenses, vehicle registrations, and criminal histories are also available to authorized KCJIS agencies.

The Information Technology department includes the agency Communications/Help Desk unit. The Communications/Help Desk unit provides communications and front line technical support for all KBI offices and field staff as well as 24 hour technical support for over 1600 criminal justice agencies and 8000 individual users that rely on information available via the KCJIS network.