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If our company (listing side) does not recognize designated agency within our office (due to young, inexperienced agents and we are a small office) can we accept a coop offer from a designated agent? Our Exclusive Right to Sell does not indicate seller's approval for designated agency.


Accepting an offer through another firm is controlled by the seller's authorization for the listing firm to cooperate with other firms. Where the law requires that the potential for designated agency be addressed in the agency agreement, it refers to designated agency within the firm. Since your firm does not practice designated agency, your agency agreements with sellers would contain no potential for a buyer to be represented by a designated agent within your firm.


Once you are a designated agent, can you ever get "undesignated"? If so, how?


BRRETA does not address how to get "undesignated." However, an agency agreement is a contract which could be amended. It would be important that all parties thoroughly understand possible ramifications any time the roles of licensees are changed.


What are all the possible ways to become a designated agent? i.e., show an in-house listing or just by including your name in the blank on a buyer or seller agency agreement?


BRRETA sets forth two ways to become a designated agent:
  • By naming the designated agent in the written agency agreement. This can only be done by authorization of the broker or the broker's authorized representative. A licensee cannot just fill his or her name in the blank if not authorized by the broker. It is the client's decision whether he or she wants to be represented by the licensee as a designated agent.
  • The second way for a designated agent to be appointed involves the personal listings of the broker. BRRETA has a specific provision for this purpose, and it applies only to this situation. For further explanation, see "Personal Listings of Broker."


If an agent was not appointed a designated agent in the listing agreement but is later appointed by the broker, what paper work is needed to create a complete trail indicating the broker did appoint the agent as a designated agent and the buyer or seller agreed to it?


Again, with the one exception of a broker's personal listings, BRRETA provides for the appointment of a designated agent only in the written agency agreement. However, an agency agreement is a contract which could be amended. It is important that all parties thoroughly understand possible ramifications any time the roles of licensees are changed.


From a practical standpoint, if you have a top producer with multiple listings, how and when should another agent be designated to do that agent's business? The top producer's assistant may be going with him or her out of town. The top producer may use different agents to cover for them. Doesn't the listing agent create the potential for transactional brokerage if a buyer client wants to see the temporary designated agent's listing?


BRRETA II does not address the appointment of temporary designated agents. However, more than one licensee may be appointed in the agency agreement as the designated agent for the client. Let's say you have the top producer, his or her licensed personal assistant, and another affiliated licensee designated in the written agency agreement to act as the buyer's designated agent. All three licensees represent the buyer as the buyer's designated agent. If the buyer wants to see a listing of any of the three licensees, none of them could continue to represent the buyer. However, if the buyer and seller sign a Transaction Broker Addendum, the status of the licensees would be changed from designated agent to transaction broker. In this scenario, none of the three licensees is a "temporary" designated agent.


As an agent, are you responsible for making sure the other agent fills in the Agency Disclosure correctly?


Every licensee involved in a transaction must understand his or her role in the transaction and communicate so that the person writing the offer knows what to check for the listing side.

A licensee filling out an offer is responsible for correctly identifying his or her brokerage relationship and for finding out the correct brokerage relationship for the listing side if the property is listed. The information should be obtained prior to showing the property; then, if the buyer chooses to make an offer, the licensee will be able to correctly disclose the brokerage relationships in the contract.

Keep in mind that disclosure of "brokerage" relationships is the correct terminology. Transaction broker is not an agency relationship. There may be no agency relationship to disclose. Thus the law now requires disclosure of brokerage relationships between all licensees involved and the seller and buyer.


If you are working with a customer, do you have the choice of subagency or transaction brokerage?


On another firm's listings, when you are working with an unrepresented buyer, you are acting as a transaction broker unless subagency is offered and accepted. Subagency depends on your company's policy and also on the listing firm's policy.


May an agent with multiple licensed assistants (4 to 6) use an addendum to the listing agreement with the buyer or seller to list their individual assistants as designated agents?


When several licensees will act as the designated agent, all their names need to be included. An addendum to the agency ageement could be used if there isn't room on the form to list all the names. If this is a common occurrence in a firm, the broker may want to revise that page of the agreement form to leave more room.


If a buyer will not sign a Buyer Agency Contract, should the selling agent check the Transaction Broker box?


It depends. If it's a company listing with no designated agent for the seller, the selling agent should check seller's agent. If it's another company's listing and an offer of subagency is accepted, the selling agent should check seller's agent. Otherwise, the selling agent would check transaction broker. In either case, the buyer is unrepresented.


Why does the transaction broker addendum approved by KREC automatically assume there is a buyers agency agreement? For that matter, why would there have to be a listing agreement that establishes a fiduciary between a seller and real estate company when the seller may not want representation.


The transaction broker addendum (TBA) forms assume there is a buyer's agency agreement because a transaction broker addendum is not used unless the firm has agency agreements with both parties. The only purpose of a TBA is to amend agency agreements. If the agency agreements were not amended and you proceeded with the transaction, you would have an illegal dual agency. The TBA is the method of obtaining the informed consent of the seller and the buyer to change the status from seller's agent and buyer's agent to transaction broker.


What are the options when you are the only broker in the office?


If the broker is the only licensee, designated agency is not an option. The broker may act as a seller's agent or a buyer's agent (not in the same transaction); as a landlord's agent or a tenant's agent (not in the same transaction); or as a transaction broker.


When engaged in a coop sale, how do I, as a Broker, explain to our client that I'm a Transaction Broker and not representing them?


In this scenario, there is a designated agent for the buyer, which automatically makes the broker a transaction broker.

When a buyer-client signs an agency agreement appointing a designated agent, this is the time to go over everyone's role: The buyer is selecting representation by one agent. Does the buyer understand what that means? Does the buyer understand that no other licensees in the firm represent him or her? And does the buyer understand that the supervising broker takes a neutral position as a transaction broker? Explain to the buyer: whether the property is a company listing, another firm's listing or a FSBO, the designated agent represents the buyer and the broker's acts as transaction broker. Their roles do not change because another firm's listing is being shown.


If your name is in the designated agency blank in any of the agreements, do you have to show an in-house listing to trigger designated agency?


No. If you are appointed as a designated agent, you are a designated agent on any property you show your buyer-client. Your status would have to be changed if your buyer-client was interested in a property where you were also the designated agent for the seller. If agreed to by the buyer and seller by signing a transaction broker addendum, you would act as a transaction broker.

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