Please follow the instructions below to make changes to your Kansas.gov account. These changes include updating billing address, phone number, account contact name, and adding or removing users.
Send us written notification of the changes on your company letterhead (not on your statement) via fax or mail. For security purposes we require your request adhere to the following;
You may receive a courtesy call from a Kansas.gov representative to ensure accurate service.
To update your e-mail address, download the E-mail Change Form (51K PDF file) and fax it back to Kansas.gov.
If you have forgotten your password, please fax (785-296-5563) a
request on your company/agency letterhead Kansas.gov so the password for your username may be reset. Please include the username and account number on the fax. The request
will need to be signed by your account administrator. If you have any
questions about this password change procedure, please e-mail firstname.lastname@example.org
or call the Help desk at 785-296-5059 or toll free at 1-800-452-6727.
Submit a new subscription agreement with the payment of $95.00 annual fee. The anniversary date will then change to reflect the date the account was reopened.
Submit a new subscription agreement with payment of $95.00 initial subscription fee. The anniversary date will then change to reflect the date the account was reopened. Contact a Help Center Representative for immediate assistance.
If you need to cancel your subscription for any reason, follow these instructions:
Usage fees are non-refundable.
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